Terms of Service
You are agreeing to the following terms and conditions by purchasing one of our animals. Prices do not include shipping unless otherwise noted.
Holds
Any animal can be placed on a 30 day hold with a nonrefundable deposit of 25% of the sale price or $50, whichever is greater, with full payment required within the 30 day grace period unless other agreements are made. The hold is not valid until after the deposit payment is received. If the purchaser backs out of this agreement the original deposit fees can be transferred into credit for future purchases but will not be refunded.
We hold the rights to refuse the sale of any animal, for any reason, at any time during the purchase. If sale refusal is based on our own judgment, then all deposits will be returned in full. We hold the rights to ask for pictures of enclosures and ask care questions to ensure that the purchaser can properly care for the animal and its safety.
Feel free to contact us and we will provide you with or point you in the direction of appropriate care information so that you can learn and prepare for your planned future pet.
For any special need animals, we hold the rights to circumvent the first come, first serve policy in order to ensure the gecko goes to the home best equipped to care for their needs.
Payments
We use paypal invoicing for our transactions. Payment plans can be made via this method. Check payments may be discussed, but must clear with our bank fully before the animal will be shipped.
In the event of a trade in place of payment, we will not ship any animals until we have received the trade item first, unless other agreements are made. We only work with gecko and skink species and do not have plans to expand to any snakes.
We only sell to buyers who are 18 years or older. If you are a minor, please involve a parent or guardian who can complete the purchase for you and provide their agreement for the new pet.
Shipping
We ship to the continental US via reptiles2you. Shipping cost is not included in sales price unless otherwise noted. Shipping is a flat $55 dollar fee within our normal shipping area, with three geckos (Minimum $200 total) or more shipping free.
Overnight shipments will only be made on Monday-Wednesdays for next day delivery. Someone must be home to receive the shipment at time of arrival or all guarantees are void. Alternatively, ship to hub is available for anyone who would prefer to pick their package up at a local Fed Ex Ship Center where it will be kept in temperate conditions.
We reserve the rights to hold any animals, even if fully paid, until temperatures are safe at all locations for shipping. This decision will be made at our own discretion and we will not ship an animal if we do not feel that it is safe to do so.
At the time of shipping, we will confirm your information and the arrival time with you and will not ship without confirmation that someone will be there to receive the package. Holds at local fedex hubs must be picked up as soon as possible. Any package left overnight at a hub will not be guaranteed.
Please contact us within 2 hours of receipt of the box or health guarantees will be voided. In the highly unlikely event of a DOA, please contact us within 2 hours and provide pictures to receive credit for the sales price or replacement of the animal at our discretion.
Although it is rare, I’m afraid that we cannot guarantee against events such as tails dropped during shipping. Additionally, we will not cover any injury that occurs due to other animals in the home or improper quarantine methods.
Local meet up is available in the Atlanta/Gainesville, GA area but must be agreed upon ahead of time in full before meeting. We will not guarantee any hold on any gecko without a deposit.
Guarantees
We guarantee that the animal will be in good health upon arrival. We guarantee their health for 2 weeks after arrival and encourage any customers to contact us asap if you have any concerns about your gecko. Please do not wait to contact if you have concerns.
Our health guarantee will be voided if we are not notified that the shipment has been successfully received within 2 hours of delivery and that the gecko is safe.
We guarantee the sex of our animals if it is outright stated as male or female. We cannot guarantee temperature sexing (TSM, TSF). Our TSF eggs are incubated at 82F while our TSM are incubated at 88F.
We stand by our genetics. We're a smaller breeder so we don't have as much space for in house test breeding as we'd like, but we carefully handpick new breeding stock from well trusted breeders. Therefore we guarantee that our geckos carry the genetics that they are listed with.
While we will do our best to answer any questions on temperament and personality, we can only give you information based on how the animal responds and acts for us. We cannot guarantee temperament or handleability once they leave our care.
We guarantee that our pictures are an accurate representation of our animal at the time it was taken. While we are more than happy to show you pictures of the parents of any animal we produced, we cannot guarantee how a baby gecko will look once it is grown. Pictures of the animal under various lighting or videos are available upon request.
If at any time you must rehome one of our previously purchased animals, we encourage you to contact us if you need help finding them new homes.
We guarantee that the animal will be in good health upon arrival. We guarantee their health for 2 weeks after arrival and encourage any customers to contact us asap if you have any concerns about your gecko. Please do not wait to contact if you have concerns.
Our health guarantee will be voided if we are not notified that the shipment has been successfully received within 2 hours of delivery and that the gecko is safe.
We guarantee the sex of our animals if it is outright stated as male or female. We cannot guarantee temperature sexing (TSM, TSF). Our TSF eggs are incubated at 82F while our TSM are incubated at 88F.
We stand by our genetics. We're a smaller breeder so we don't have as much space for in house test breeding as we'd like, but we carefully handpick new breeding stock from well trusted breeders. Therefore we guarantee that our geckos carry the genetics that they are listed with.
While we will do our best to answer any questions on temperament and personality, we can only give you information based on how the animal responds and acts for us. We cannot guarantee temperament or handleability once they leave our care.
We guarantee that our pictures are an accurate representation of our animal at the time it was taken. While we are more than happy to show you pictures of the parents of any animal we produced, we cannot guarantee how a baby gecko will look once it is grown. Pictures of the animal under various lighting or videos are available upon request.
If at any time you must rehome one of our previously purchased animals, we encourage you to contact us if you need help finding them new homes.
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